Hotel apps are being deployed throughout the hospitality sector, thanks to their ability to personalize and connect every step of the guest journey. This is largely powered by data; hotel apps interact with multiple hotel software systems to create detailed guest...
Hotels that are looking for tech-enabled ways to improve guest engagement and experience put mobile apps at the top of their lists. And with good reason. While mobile apps require guests to install them on their phones or tablets, they can enhance every aspect of a...
A quick and easy check-in is the hospitality equivalent of a great first impression. Unfortunately, the traditional check-in is now associated with long queues and a transactional exchange of documents at the front desk. While guests find it inconvenient, the staff at...
The hotel lobby is designed to be inviting and make guests feel they’ve arrived at someplace special. However, the conventional check-in process isn’t. It’s slow and tedious, often resulting in tired guests waiting to be either attended to or assigned a room....
No matter how far they’ve traveled, guests like to feel completely at home in their hotel room. Hotels can make small yet thoughtful changes to accomplish this, and the IPTV is the perfect medium with which to spearhead the effort. While the traditional TV is a...
TVs occupy prime real estate in guest rooms, but they’re often overlooked when it comes to improving guest experience. The common assumption is that guests only superficially engage with them, either skimming through channels or letting a news broadcast play in the...
