Blogs
These tested strategies will help hotels boost guest loyalty
Loyal guests aren’t just great for your brand, they’re great for business. A study by Harvard Business School demonstrates just how effective guest...
Upselling is an art; with technology, it can be a science
Watch a great salesman at work, and you’ll notice that success boils down to two things - customer knowledge and timing. It’s not enough to have a...
AI is helping hotels make (and save) more money
UESAs anyone working in hospitality will tell you, no two days are ever the same. Hospitality is a demanding and dynamic industry, and it’s easy for...
2024’s top challenges (and solutions) for the hospitality industry
Rising geopolitical tensions and inflation are exacerbating the challenges that the hospitality industry has been grappling with this year. While...
Privacy is a priority: Here’s how the Hudini mobile app keeps data secure
Hotel apps are being deployed throughout the hospitality sector, thanks to their ability to personalize and connect every step of the guest journey....
6 reasons why mobile apps are seamless guest engagement tools
Hotels that are looking for tech-enabled ways to improve guest engagement and experience put mobile apps at the top of their lists. And with good...
7 ways in which online check-ins boost staff efficiency
A quick and easy check-in is the hospitality equivalent of a great first impression. Unfortunately, the traditional check-in is now associated with...
6 ways in which online check-ins augment hotel revenues
The hotel lobby is designed to be inviting and make guests feel they’ve arrived at someplace special. However, the conventional check-in process...
5 best practices for hotels that offer IPTV
No matter how far they’ve traveled, guests like to feel completely at home in their hotel room. Hotels can make small yet thoughtful changes to...
Now, there’s more to in-room TVs than entertainment
TVs occupy prime real estate in guest rooms, but they’re often overlooked when it comes to improving guest experience. The common assumption is that...
Here’s why smart rooms are more appealing to hotel guests
How do you make a standard hotel room unique for each guest? Some will want to turn up the air conditioning while others might find the room quite...
8 strategies to boost upsells through guest experience platforms
Guests might book a room at your hotel, but it’s the add-ons that make them glad they did. It could be a spectacular view or a specially-curated...